Client Overview

A FinTech company providing lending and credit management solutions for financial institutions. With 110 employees and $16M in ARR, they had a strong product but struggled with extended sales cycles limiting their growth rate.

The Challenge

Despite strong market interest and a differentiated product, the company's sales process was hampered by extended decision timelines, complex technical evaluations, and multi-stakeholder buying committees. Sales cycles regularly extended beyond 12 months, creating cash flow challenges and limiting growth velocity.

Key issues included:

  • Average sales cycle of 14.6 months for enterprise financial institutions
  • Technical validation processes consuming 4+ months per prospect
  • Security and compliance reviews frequently restarting due to inadequate preparation
  • Sales team spending excessive time on unqualified opportunities
  • Limited executive engagement in the sales process
  • Inconsistent use of references and case studies to accelerate decisions

Our Approach

We implemented our FinTech-specific Growth Accelerator program:

  1. Sales Process Mapping:
    • Conducted comprehensive analysis of successful vs. stalled deals
    • Mapped decision processes and stakeholders at target institutions
    • Identified key conversion points and bottlenecks
    • Measured time-in-stage across the pipeline
  2. Strategic Redesign:
    • Developed financial institution-specific qualification framework
    • Created technical validation acceleration toolkit
    • Designed security and compliance pre-qualification process
    • Established executive engagement protocols for key accounts
  3. Implementation:
    • Deployed stakeholder mapping and engagement tools
    • Implemented progressive technical validation methodology
    • Created industry-specific ROI frameworks
    • Developed reference program for peer validation
  4. Enablement and Measurement:
    • Trained sales team on financial institution buying processes
    • Established leading indicators for deal health
    • Created weekly optimization cadence for pipeline management
    • Implemented deal coaching program for sales managers

The Results

Within 9 months of implementation, the company achieved:

  • Sales cycles reduced by 47% from 14.6 months to 7.8 months
  • Technical validation time decreased from 4+ months to 6 weeks
  • Security and compliance review time reduced by 63%
  • Conversion rates at key pipeline stages improved by 32%
  • Average deal size increased by 18%
  • Total revenue increased by 74% year-over-year

The sales acceleration enabled the company to significantly improve their cash flow position while maintaining their strong win rates against competitors.

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